Since 1975, OLG has provided popular lottery and gaming entertainment that benefits the province, its communities, and its people. Over the past 30 years, however, demographics have changed, as have people’s shopping patterns. Global gaming options are more accessible — particularly online. At the same time, U.S. visitors have declined. All of these shifts have put the industry and its contribution to the province at risk in the long term. So, in 2010, the Government of Ontario asked OLG to review its entire operation to help ensure success well into the future.
OLG’s Strategic Business Review included broad consultations with dozens of groups and individuals around the province.
See the full list of participants.
The review led to three key recommendations for change:
- Become more customer-focused
- Expand regulated private sector delivery of lottery and gaming
- Renew OLG’s role in oversight of lottery and gaming
The resulting plan, which includes the expansion of Charitable Gaming and the launch of Internet Gaming, could increase OLG’s annual contribution to the province by $1.3 billion in 2017, drive billions of dollars in capital investment and create thousands of new jobs.